Public and Private Sector | NFP and Charitable Trusts | Subcontract to VA Agencies 

• Provide retained executive support across public and private sector organisations

• Manage executive travel, logistics and stakeholder coordination

• Own client communication workflows and escalation processes

• Oversee invoicing, reconciliation and financial reporting

• Support budget tracking and expenditure oversight

• Maintain executive CRM and database systems

• Manage executive booking and scheduling workflows

• Oversee client engagement communications

• Provide operational support to leadership teams

Public and Private Sector | NFP and Charitable Trusts

• Provide senior executive support within complex leadership and governance environments

• Full executive diary, inbox and workflow management

• Prepare executive briefings, correspondence and responses

• Coordinate official engagements, community events and functions

• Travel, logistics and stakeholder coordination

• Support council and committee reporting

• Liaise between executives, boards and external stakeholders

• Provide executive support during Emergency Operations Centre activations

• Mentor and coach executive administration staff

Private Sector | NFP

• Review agendas and meeting documentation

• Attend leadership and board meetings

• Record decisions, motions and resolutions

• Prepare clear, professional minutes and action registers

• Track responsibilities and deadlines

• Maintain secure governance records

Public Sector / NFP

• Coordinate committee meetings and governance calendars

• Prepare and circulate agendas and board papers

• Liaise with committee members and executive stakeholders

• Record and distribute accurate minutes

• Act as primary point of contact for committees

• Maintain governance documentation and compliance records

• Coordinate events, training and committee activities

Public Sector

• Led regional COVID welfare response programme across the Bay of Plenty

• Managed Ministry of Social Development referral workflows and compliance reporting

• Oversaw procurement, logistics and distribution of welfare and food support

• Coordinated multi-agency delivery teams and volunteers

• Implemented regional operating procedures and onboarding processes 

• Maintained funder reporting, data integrity and audit readiness

• Managed after-hours and weekend service delivery operations

Charitable Trust

• Senior executive and governance support to Chief Executive and Board of Trustees

• Board and committee secretariat, agenda coordination and minute taking

• Executive diary and correspondence management

• Payroll, timesheets and financial administration

• Xero processing and financial reporting

• Fleet and asset management

• Systems implementation and process improvement

• Contract and service provider management

Local Government

• • Senior stakeholder engagement with Māori landowners and trustees

  • Policy and legislative advisory support

  • Governance and compliance reporting

  • Arrears management and debt recovery

  • Executive and councillor reporting

  • Citizenship ceremonies and civic engagement

  • Leadership group participation for Te Wiki o Te Reo Māori

Private Sector

• • Business operations and office leadership

  • Payroll and accounts administration

  • Supplier, freight and logistics management

  • Staff onboarding and training

  • Executive travel coordination

  • Customer sales and hire scheduling

  • Executive meeting coordination

Private Sector

• • Executive PA support to senior leadership

  • Executive diary and meeting management

  • Travel, visa and logistics coordination

  • Accounts and payroll administration

  • Reporting and project research

Transport / Public Sector

• • Passenger service leadership and customer operations

  • Ticketing and fare management

  • Disruption management and passenger support

  • Coordination with control room and station teams

  • Apprentice mentoring and training

Transport / Public Sector

• • Control room operations and service coordination

  • CCTV monitoring and public address operations

  • Contingency planning for service disruption

  • Passenger safety and service leadership

  • Apprentice mentoring and training